Customer Service
Shipping method
All our shipments are made by UPS or GLS; as soon as the order has left our distribution centre we send the tracking number to you via e-mail, this way you can track your shipment on www.gls-group.eu or www.ups.com
Shipping costs
| Country | Price £ | Delivery times | |
| United Kingdom | FREE delivery + Customs fee 5,00 £ | 2 - 4 |
International Shipping costs
| Country | Country | Price £ | Delivery times |
| Andorra | FREE delivery + Customs fee 12,72 £ | 3 - 4 | |
| Austria | FREE delivery | 1 - 2 | |
| Belgium | FREE delivery | 2 - 3 | |
| Bulgaria | FREE delivery | 4 - 5 | |
| Croatia | FREE delivery | 2 - 3 | |
| Cyprus | FREE delivery | 6 - 7 | |
| Czech Republic | FREE delivery | 1 - 2 | |
| Denmark | FREE delivery | 3 - 4 | |
| Denmark (Faroe Islands) | FREE delivery + Customs fee 21,21 £ | 14 - 15 | |
| Denmark (Greenland) | FREE delivery + Customs fee 21,21 £ | 14 - 15 | |
| Egypt | FREE delivery + Customs fee 75,05 £ | 5 - 6 | |
| Estonia | FREE delivery | 5 - 6 | |
| Finland | FREE delivery | 4 - 5 | |
| France | FREE delivery | 3 - 4 | |
| France (Guadeloupe) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| France (Guyane) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| France (Martinique) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| France (Mayotte) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| France (Réunion) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| France (Saint Martin) | FREE delivery + Customs fee 75,05 £ | 3 - 4 | |
| Germany | FREE delivery | 2 - 3 | |
| Greece | FREE delivery | 4 - 5 | |
| Hungary | FREE delivery | 1 - 2 | |
| Ireland | FREE delivery | 4 - 5 | |
| Italy | FREE delivery | 2 - 3 | |
| Kenya | FREE delivery | 5 - 6 | |
| Latvia | FREE delivery | 4 - 5 | |
| Liechtenstein | FREE delivery + Customs fee 12,72 £ | 3 - 4 | |
| Lithuania | FREE delivery | 3 - 4 | |
| Luxembourg | FREE delivery | 2 - 3 | |
| Malta | FREE delivery | 1 - 2 | |
| Monaco | FREE delivery | 3 - 4 | |
| Montenegro | FREE delivery + Customs fee 75,05 £ | 1 - 2 | |
| Norway | FREE delivery + Customs fee 9,01 £ | 1 - 2 | |
| Poland | FREE delivery | 1 - 2 | |
| Portugal | FREE delivery | 4 - 5 | |
| Romania | FREE delivery | 1 - 2 | |
| San Marino | FREE delivery + Customs fee 12,72 £ | 4 - 5 | |
| Slovakia | FREE delivery | 1 - 2 | |
| Slovenia | FREE delivery | 2 - 3 | |
| Spain | FREE delivery | 4 - 5 | |
| Spain (the Canary Islands, Ceuta, Melilla) | FREE delivery + Customs fee 12,72 £ | 5 - 6 | |
| Sweden | FREE delivery | 3 - 4 | |
| Switzerland | FREE delivery + Customs fee 12,72 £ | 3 - 4 | |
| Tanzania | FREE delivery | 5 - 6 | |
| The Netherlands | FREE delivery | 2 - 3 | |
| Turkey | FREE delivery + Customs fee 12,72 £ | 5 - 6 | |
| Uganda | FREE delivery | 5 - 6 | |
| United Kingdom | FREE delivery + Customs fee 6,36 £ | 3 - 4 | |
| USA | FREE delivery + Customs fee 75,05 £ | 5 - 6 |
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